myARK is the private account and records layer across the ARK ecosystem. It currently begins with formal ARK Kitchen and ARK Renovation project records and is designed to support additional ARK record types over time.

What appears on the myARK home screen?

After signing in, select the relevant category and ARKCode. The home screen shows an overview of the selected record, including its current status, scope summary, recent information and the tools currently available.

Does every record include myARK Schedule and myARK Progress?

No. myARK Schedule and myARK Progress appear when they are relevant to an active record. The tools shown depend on the record type, current stage and information available.

What happens to myARK Schedule and myARK Progress after a project is complete?

When active work is complete, myARK Schedule and myARK Progress may no longer appear as active tools. Released project information can remain available through myARK Documents and other long-term records connected to the ARKCode.

What remains available after completion?

Released documents, handover information, warranty records, care guidance and relevant support history can remain connected to the record over time.

Does myARK replace communication with the ARK team?

No. The ARK team will still communicate important updates, decisions and support matters directly when required. myARK provides one clear place to access selected information and records connected to the relevant ARKCode.

myARK

Q: When does a project appear in myARK?

A formal project record appears after the Formal Quote and agreement are accepted, the required deposit is confirmed and ARK activates the project record.

Know what is expected next, where your project has reached and where to find released records and support information.

myARK is ARK’s private client account and record layer, powered by ARK OS and connecting these project views and records around the same ARKCode.

View myARK Demo

CURRENT myARK TOOLS

YOUR RECORD OVERVIEW COMES FIRST

After signing in, choose the relevant category and ARKCode from the myARK home screen. You will first see a clear overview of the selected kitchen or renovation record, including its current status, scope summary and available tools.

From there, open My Schedule, My Progress, My Documents or Support when those functions are relevant to the selected record.

myARK SCHEDULE

See planned activity, upcoming visits and when site access, approvals or client decisions may be required.

View My Schedule

myARK PROGRESS

See completed stages, the current recorded project status, selected client-visible updates and what comes next.

View My Progress

myARK DOCUMENTS

Access released quotes, drawings, selections, inspections, handover records, warranty documents and care guidance.

View My Documents

myARK SUPPORT

Request and follow aftercare, warranty, service or document support connected to the selected ARKCode.

Open Support

DESIGNED FOR DIFFERENT ARK RECORDS

One private account, with information suited to each record type

myARK begins with ARK Kitchen and ARK Renovation project records. Its structure is designed to support additional ARK records over time, with the information and tools shown according to the relevant record type.

PROJECT RECORDS

myARK project record with plans, materials and project information

Formal project records can include progress, schedules, released documents, approvals, handover information, warranty details and support history.

PRODUCT & ORDER RECORDS

Family opening a delivered product connected to a myARK order record

As additional ARK products and services become available, myARK is designed to support order status, product identity, source, production or processing, dispatch, delivery and related records.

EVIDENCE & DOCUMENTS

Connected digital evidence records and documents in myARK

Approved evidence records and documents can remain privately accessible and connected to the relevant ARK record identified by its ARKCode.

WARRANTY, CARE & SUPPORT

Warranty, care guidance and support records connected in myARK

Warranty records and care guidance can remain available through myARK Documents, while care, warranty and service concerns are handled through myARK Support against the same ARKCode.

What is an ARKCode?

An ARKCode is a unique identifier used to connect an ARK record with its relevant information, documents, evidence, warranty records and support history.

ARKCode is currently being applied to formal ARK Kitchen and ARK Renovation project records. For these projects, it is created after the Formal Quote is accepted, the required deposit is confirmed and the project record is activated.

Over time, ARKCode is designed to support additional types of ARK records across the wider ARK ecosystem.

An ARKCode identifies and connects a record. It does not by itself confirm that payment is complete, warranty coverage is active or every related document has been released.

FOR PROJECT RECORDS

From project activation to long-term support

For formal ARK project records, myARK access begins after the Formal Quote and agreement are accepted, the required deposit is confirmed and the project is activated.

01.

Project Activation

After the Formal Quote and agreement are accepted and the required deposit is confirmed, ARK activates the official project record and myARK access.

02.

Planning & Project Delivery

Selected client-facing information may be added as the project moves through relevant planning, materials, production and site-work stages.

03.

Completion & Handover

Relevant completion checks, approved documents, care guidance and handover information can be connected to the project record.

04.

Support & Long-term Records

After the active project is complete, released warranty, care and service records can remain available through myARK Documents, while future care, warranty and service concerns continue through myARK Support using the same ARKCode.

myARK displays information and documents released for the selected ARKCode. Internal notes and unreleased records are not shown.

myARK works together

myARK brings the record overview, Schedule, Progress, Documents and Support together around the same ARKCode, so project information, released records and future support remain connected.

My Schedule

See confirmed visits, upcoming activity and actions required before scheduled work.

My Progress

See completed stages, the current recorded project status, selected updates and what comes next.

My Documents

Access released drawings, inspections, handover records, warranty information and care guidance.

Support

Find care guidance and start warranty, service or aftercare support connected to your ARKCode.

FAQ