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ARKCode

Record Identification & Traceability for Projects, Products and Batches

ARKCode is the unique ID used by ARK Project to identify a product batch, project, order, service record or other approved ARK record. It keeps the correct information connected to the same record over time, so it can be found and checked later.

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What you can see depends on the record type and permission level. Some product and batch records may be public, while kitchen and renovation projects show only selected public information. Private documents and owner-only records remain inside myARK.

ARKCode icon showing a connected record coordinate

Project, Product, Batch & Service Records

An ARKCode identifies one specific ARK record. That record may be a product batch, retail product, kitchen project, renovation project, order, service record or another approved ARK record type.


What people can see depends on the record type and permission level. Product or batch records may show approved public information, while kitchen and renovation records may only show selected public project information. Private owner records remain inside myARK.

Product or Batch Record

A product or batch record may show approved source, material, ingredient, production, testing, care or supporting information where available.

Project or Service Record

A kitchen or renovation ARKCode identifies the relevant Project Record. Public pages only show information approved for release, while private warranty and Handover records may be available through myARK Documents and future care, warranty and service support continues through myARK Support.

Other Approved ARK Records

Other ARK records may use ARKCode when a stable identity and searchable reference are needed over time.

When a Record ID Is Created

An ARKCode is not created for every enquiry, estimate or draft request. It is assigned when a record becomes an activated ARK project, product, batch, order or service record.

For ARK Kitchen and ARK Renovation projects, this usually happens after the formal quote and contract pack are accepted, the required deposit is confirmed, and the project is activated.

For future ARK product or batch records, an ARKCode may be created when the product or batch record is published. Depending on the record type and permission level, it may help people find approved source, material, ingredient, batch, production, testing, care or supporting information.

How Kitchen Project Records Stay Connected

In ARK Kitchen projects, an ARKCode identifies one activated kitchen or renovation project. It connects approved public Project Record information with private owner-only myARK records, without exposing homeowner-specific information.

Public Project Record

Product and order record connected to ARKCode

Shows approved public information such as project title, ARKCode, Kitchen Price, location area, scope and selected photos.

myARK Owner Records

Evidence and document records connected to ARKCode

Keeps private project documents, progress notes, warranty-related information and support history for the owner.

Same Project Identity

Warranty care and support records connected to ARKCode

Keeps public and private records connected to the same activated project without exposing owner-only information.

FAQ

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