Summary

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We respect your privacy.
This policy explains what information we collect, why we collect it, and how we protect it.

 

1. Information We Collect

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We may collect the following types of information:

 

a. Personal Information

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• Name
   

• Email address
   

• Phone number
   

• Project address
   

b. Project Information

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• ARKCode data
   

• Project specifications
   

• Materials selected
   

• Progress photos and records
   

c. Website & Technical Data

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• Device type and browser information
   

• Pages visited
   

• IP address
   

• Cookies used for analytics and performance
   

 

2. How We Use Your Information

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We use your information to:

• Provide quotes, project updates, and communication
   

• Generate and verify your ARKCode
   

• Deliver installation and warranty services
   

• Improve website performance and customer experience
   

• Meet legal and compliance obligations
   

Your information will never be sold or shared with third parties for marketing purposes.

 

3. Sharing of Information

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We may share your information only with:

• Subcontractors involved in your project
   

• Material suppliers (when required for warranty or replacement)
   

• Service providers who help operate our website or systems
   

• Government or legal authorities when legally required
   

All partners must comply with strict privacy and confidentiality standards.

 

4. ARKCode & Project Records

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Your project receives a unique ARKCode, which stores:

• Materials used
   

• Measurements
   

• Production records
   

• Installation notes
   

• Warranty details
   

These records are securely stored and used solely to support your project and after-service needs.

 

5. Cookies & Website Tracking

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Our website may use cookies to:

• Improve loading speed
   

• Analyse visitor behaviour
   

• Provide a better user experience
   

You may disable cookies in your browser settings, but some features may not function properly.

 

6. Data Storage & Security

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We take security seriously and use:

• Encrypted storage
   

• Limited access control
   

• Secure data transmission
   

• Regular system monitoring
   

Only authorised personnel may access your project information.

 

7. Your Rights

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You may request to:

• Access your personal data
   

• Correct inaccurate information
   

• Request deletion where legally permissible
   

• Withdraw consent for marketing communication
   

Contact us anytime at arkproj.nz@gmail.com.

 

8. Retention of Information

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We retain data only as long as necessary for:

• Completing your project
   

• Warranty obligations
   

• Legal and regulatory requirements
   

Project-related records linked to ARKCode may be stored longer to support future claims or service.

 

9. Third-Party Links

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Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

 

10. Changes to This Policy

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We may update this Privacy Policy occasionally.
Continued use of our website constitutes acceptance of any revised policy.

 

11. Contact Us

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For questions or privacy requests:

Ark Project NZ
arkproj.nz@gmail.com
+64 210 410 188
Auckland, New Zealand